Shipping policy

Order Processing

Orders are typically processed and shipped within 1 to 3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email including a tracking number to monitor the delivery status of your shipment.

Shipping Methods & Delivery Times

We offer two shipping options depending on your destination country. Estimated delivery times and shipping costs may vary based on your location and the selected shipping method.

Please note that no shipments are processed on weekends or public holidays.

Shipping Destinations

We ship worldwide. If your country is not listed during checkout, please contact us at support@roiamoto.com so we can verify whether shipping to your location is possible.

Customs, Duties & Taxes

  • Within the European Union (EU): All prices include applicable VAT. Any shipping fees will be shown separately at checkout.
  • Outside the EU: Additional customs duties, taxes, or import charges may apply depending on the destination country. These fees are not charged by Roia Moto and are the sole responsibility of the recipient. Please consult your local customs office for more information regarding potential charges before placing an order.

Contact

If you have any questions about shipping or your order, feel free to contact us anytime at support@roiamoto.com.